SASSA requires you to complete an identity verification process to finalise your SRD Grant application.
When you click the “Request Identity Verification” button below, SASSA will send you a message with instructions to complete the identity verification process.
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Are you waiting to hear back about your SASSA SRD grant application? Checking your SASSA status is now more convenient than ever. Whether you're applying for the Social Relief of Distress (SRD) grant or another form of social support, staying informed about your application status is crucial. In this guide, we’ll show you step-by-step how to quickly and easily check your SASSA status, ensuring you have the latest updates at your fingertips.
The Social Relief of Distress (SRD) grant is a temporary provision of assistance by the South African government to individuals in dire need of financial support. The grant is managed by the South African Social Security Agency (SASSA) and is designed to help unemployed individuals, particularly those affected by the COVID-19 pandemic. The SRD grant is available to South African citizens, permanent residents, refugees, and asylum seekers.
Follow these simple steps to use our status check tool:
No, it is not possible to check your status using ID number only, as this will compromise the security and privacy of other applicants if this was possible.
When you check your SRD status, you will get the status of your application outcome each month. The most important statuses are pending, approved, or declined. Below, we explain the meaning of each status, what to expect, and how to resolve problematic statuses like declined through the appeal process.
SASSA usually processes applications on a month-to-month basis, with all applications starting with a pending status. Your status will remain as ‘pending’ until SASSA completes its monthly vetting and validation of income, as well as other factors that may affect your eligibility. After this process, SASSA will decide whether to approve or decline your application.
An approved application status means that you still qualify/are eligible for the SRD grant for the current month. Make sure that your banking details are up to date so that you can receive your R370 payments on time.
SRD R370 applications are typically approved from the 18th of every month and finish before the 23rd for all applications. If your application is still pending even after the 23rd, please contact SASSA immediately to find out what the problem might be with your application.
Applications are processed in batches of three, with the first batch processed during the 18th to 23rd application processing period. To find out which batch you fall into, monitor your applications on a monthly basis to identify a consistent pattern of processing.
If your application is approved but there is no payment date, please update your banking details as soon as possible to allow SASSA to process payments in time. After updating your banking details, if the problem persists, please contact SASSA at +27800601011 or find your locally relevant SASSA office contact information.
A declined application means that you are no longer eligible to receive the SRD grant. This is because SASSA has identified that you have started receiving income or that some information in your application was found to be incorrect or inconsistent with the data SASSA has in its syst
You must update your banking details in order to receive your grant money in time and avoid disappointments. Click here to update your banking details, or update your banking details through the SRD website.
Please consider the following:
NB: If you do not fall within any of these categories but have been approved and still not paid, it is recommended that you contact the SASSA Customer Care Call Centre on 0800 60 10 11 for further assistance and investigation.
Paying the right social grant, to the right person, at the right time and place. NJALO!
To know exactly when you will receive your payment, first check your status using your ID number and phone number. Then look at the field titled "pay date", this is the day you will receive your grant money. The payment is usually made in the early hours of the day and it takes 2 to 3 business days to reflect in your South African bank account.
A person in need of temporary assistance may qualify for the Covid-19 Social Relief of Distress if he or she is a person with insufficient means.
The person with insufficient means must, in addition, be a person who is:
If you were receiving the SRD grant, and canceled the application because you started receiving income or your financial situation changed, but now you are unemployed again, you must reapply for the SRD grant again. Follow the steps below to complete the process.
Please note: You should only reinstate your application if you do not receive any sort of income whatsoever. Ensure to check if you are still eligible before proceeding.
For more information or assistance with your SASSA SRD status, visit these resources: