How to Cancel Your SASSA SRD Grant Application: A Step-by-Step Guide

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Deon Meyers

Published on: · 7 min read

The South African Social Relief of Distress (SRD) grant, also known as the R350 grant, provides financial assistance to unemployed individuals during times of crisis. However, there are situations when you may need to cancel your application, whether you've found employment, no longer need the assistance, or mistakenly submitted an application. Whatever the reason, cancelling your SASSA SRD grant application is a straightforward process. Here's a comprehensive guide to walk you through it.

Why Would You Need to Cancel Your SASSA SRD Application?

Before diving into the cancellation process, it’s essential to understand the reasons someone might need to cancel their SASSA SRD grant application:

  • Found Employment: If you’ve secured a job and no longer meet the eligibility requirements for the SRD grant, you are required to cancel your application.
  • Change in Financial Circumstances: If your income has increased or you are now receiving other social grants, you may not qualify for the SRD grant any longer.
  • Duplicate Applications: If you accidentally submitted more than one application, cancelling the incorrect one will prevent confusion and processing delays.
  • Submitted by Mistake: Sometimes, an application might be submitted in error, especially if you don’t qualify.

Step 1: Visit the SASSA SRD Website

The easiest and most secure way to cancel your SRD grant application is through the official SASSA SRD website. Here's how to do it:

  1. Go to the SASSA SRD website.
  2. Look for the section titled "Cancel My Application" or navigate to the Cancellation Page directly.

This will take you to the cancellation section, where you will need to provide information to verify your identity and application details.

Step 2: Enter Your ID Number and Phone Number

Once on the cancellation page, you will be required to enter your ID number and the phone number you used to register for the SRD grant application. This step is essential for SASSA to pull up your application and confirm your identity.

Ensure that you enter the same details you used during your initial application. Any discrepancies in the information may prevent you from accessing the cancellation process.

Step 3: Receive OTP for Verification

After entering your details, SASSA will send you a one-time PIN (OTP) via SMS to the phone number you provided. This is a security measure to ensure that only you can make changes to your application. Once you receive the OTP, enter it into the designated field on the website to proceed.

Step 4: Confirm Cancellation of Your Application

Once you’ve verified your identity, you’ll be directed to a page where you can confirm that you want to cancel your application. Double-check everything before you proceed, as this step is irreversible. If you're sure you want to cancel your SRD grant application, click "Confirm" or "Submit."

After submission, you will receive a confirmation message that your application has been successfully canceled. This will usually appear on the screen and may also be sent via SMS for your records.

Step 5: What Happens After You Cancel?

Once you’ve canceled your SRD application, SASSA will stop processing payments. If you’ve already received payments, you won’t need to return the money, but you won’t receive any future payments. If your circumstances change, you can reapply for the SRD grant at any time by following the standard application process.

Can You Reapply After Cancelling Your SRD Grant?

Yes, if your situation changes after cancelling your SRD grant, you are allowed to reapply. For example, if you lose your job or your financial circumstances worsen, you can submit a new SRD grant application on the SASSA SRD website. Just be sure to meet the eligibility criteria at the time of reapplication.

Frequently Asked Questions

1. Can I cancel my SRD grant if I made a mistake during the application?

Yes, if you submitted an SRD grant application in error, you can follow the same steps outlined above to cancel it. Once canceled, you can reapply if necessary with the correct information.

2. How long does it take for the cancellation to process?

Once you confirm the cancellation, it is processed immediately. However, if a payment was already scheduled for disbursement before your cancellation, you may still receive that payment. Future payments will stop after the cancellation.

3. Can I cancel my SRD application using the SASSA helpline?

Yes, if you are unable to cancel your application online, you can call the SASSA toll-free helpline at 0800 60 10 11 for assistance. Be prepared to provide your ID number and other relevant details to verify your identity.

4. Can someone else cancel my SRD grant on my behalf?

No, only the person who applied for the SRD grant can cancel the application. This is to prevent unauthorized changes to your application and protect your personal information.

5. Can I cancel my SRD grant if I’m receiving other grants?

If you’re receiving other grants and no longer need the SRD grant, it’s advisable to cancel the application. If your circumstances change, you can reapply at any time.

Conclusion: Take Control of Your SRD Application

Cancelling your SASSA SRD application is a straightforward process that can be done quickly online. Whether you no longer qualify for the grant or have found alternative sources of income, it's important to keep your financial records up to date. Always remember that if your situation changes, you have the option to reapply for the grant. For more information