SARS Contact Number: How to Reach the South African Revenue Service

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Deon Meyers

Published on: · 5 min read

Whether you're an individual taxpayer or a business, getting in touch with the South African Revenue Service (SARS) is essential for various tax-related matters. Knowing the correct SARS contact numbers ensures you can resolve queries efficiently, from tax returns to business VAT queries.

Key SARS Contact Numbers

Below are the most important contact details for SARS in 2024:

Contact Type Phone Number
SARS General Enquiries 0800 00 7277
Taxpayers in South Africa 0800 00 7277
Taxpayers Outside South Africa +27 11 602 2093
Fraud and Corruption Hotline 0800 00 2870
Customs and Excise 0800 00 7277
Debt Management 0800 00 7277

Other Ways to Contact SARS

Besides calling, there are several other ways to get in touch with SARS for different types of assistance:

  • Email: You can email specific SARS departments through the SARS website.
  • Online Services: SARS eFiling is available 24/7, allowing taxpayers to submit returns, make payments, and access services without needing to call.
  • SARS Offices: Visit your nearest SARS branch for in-person support. SARS offices are available across major cities in South Africa.

When to Call SARS

It’s best to know the SARS contact center’s operating hours. These are:

  • Monday to Friday: 8:00 AM – 5:00 PM
  • Saturdays: 9:00 AM – 1:00 PM

Remember, SARS is closed on Sundays and public holidays. Calling during off-peak hours can help you avoid long wait times.

Common SARS Contact Queries

SARS assists with a wide range of issues. Here are some of the most common reasons for calling SARS:

  • Filing your tax returns
  • Paying tax debts
  • VAT and customs queries
  • Registering a new business for tax
  • Requesting tax compliance certificates

Ensure you have all relevant information ready before calling to make the process smoother. You might need your tax reference number, ID, or business registration details.

The SARS contact number is vital for addressing any tax concerns you have. Whether you need help with your personal taxes, business taxes, or customs queries, you can reach SARS through their call center, email, or in-person at their offices. Remember to keep the right contact details handy to make your interactions with SARS as seamless as possible.