SASSA FAQ : We're here to answer all your questions.
Find answers to the most frequently asked questions about SASSA and the different grant processes, including how to change banking details, withdraw money, and more.
Yes, you can change your SASSA card to a bank account by updating your banking details through the SASSA website or at a SASSA office. Make sure the bank account is in your name.
Yes, you can withdraw your SASSA money at Capitec using your SASSA card at any Capitec ATM or point-of-sale terminal.
You can withdraw money from SASSA without a SASSA card by using mobile banking or an eWallet service linked to your SASSA account, or by changing your payment method to direct bank deposit.
No, SASSA does not directly use eWallet for payments, but you can use banking services that offer eWallet options to withdraw your funds.
If you don't withdraw your SASSA money, it remains in your account until you decide to withdraw it. The money does not expire but may be reclaimed by the state after a certain period of inactivity.
The SASSA card functions as a savings account card. It is linked to a bank account where grant payments are deposited.
Your SASSA money may not be in due to a delay in processing, bank verification issues, or incorrect banking details. Check your status on the SASSA website to confirm.
To claim uncollected R350, visit a SASSA office or use the SASSA website to check if the payment is still available and follow the steps to collect your funds.
Yes, you can collect your R350 without an SMS by checking your payment status on the SASSA website or visiting a SASSA payment point.
No, SASSA money does not expire if not withdrawn, but it’s important to withdraw it within a certain period to avoid any potential issues with reclaiming the funds.
To check if SASSA owes you money, visit the SASSA website and enter your details under the status check section, or contact your nearest SASSA office.
No, SASSA payments must be collected by the beneficiary directly. You cannot authorize someone else to collect your R350 payment on your behalf.
SASSA money typically reflects in your account by midnight or early morning on the payment date. However, this can vary depending on your bank.
Yes, you may still receive certain SASSA grants if you are working, but it depends on the type of grant and your income level. Check the specific grant requirements for eligibility.
As of now, the SRD R350 grant has not been officially increased to R624. Any updates or changes to the grant amount will be announced by SASSA.
The child support grant stops when the child reaches the age of 18, as they are no longer considered eligible for the child grant at that age.
There is no official confirmation that the child grant will be increased to R1100. Any increases in the child grant amount will be announced by SASSA.
To switch your SASSA child grant payments to Tymebank, you will need to update your banking details on the SASSA website or at a SASSA office, providing your new Tymebank account details.
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